New American Funding stands as one of America's largest privately owned mortgage lenders, providing a wide range of loan options tailored to your financial needs. They offer FHA and VA loans, jumbo loans, and innovative programs like the Pathway to Homeownership, which grants up to $8,000 to first-time buyers. Their application process is quick, with pre-approval in minutes and an average closing time of just 30 days. With an impressive customer rating of 4.9 out of 5 from over 355,000 reviews, they're committed to service excellence. Stick around to discover more about their advantages and market reputation.
Key Takeaways
- New American Funding, founded in 2003, is a leading privately owned direct mortgage lender licensed in all 50 states and Puerto Rico.
- They offer a diverse range of mortgage products, including FHA, VA, jumbo loans, and down payment assistance programs for first-time buyers.
- Customers praise New American Funding for their high service quality, as evidenced by a 4.9/5 customer rating from over 355,775 reviews.
- The application process is streamlined, providing quick pre-approval and loan estimates, with an average closing time of about 30 days.
- Despite higher origination fees, their innovative programs and commitment to customer satisfaction position them favorably in the competitive mortgage market.
Company Overview

New American Funding, founded in 2003 and based in Tustin, California, stands out as one of the largest privately owned direct mortgage lenders in the U.S.
With a strong focus on customer service, they offer a wide variety of mortgage products to meet diverse needs. Whether you're interested in FHA loans, VA loans, conventional options, or jumbo loans, you'll find an array of loan options available.
What sets New American Funding apart is their personalized approach. They endeavor to understand your unique financial situation and tailor solutions that best fit your needs.
Their commitment to customer satisfaction is reflected in their impressive A+ rating from the Better Business Bureau and an overall customer rating of 4.9 out of 5 from over 355,775 reviews.
Licensed to operate in all 50 states, Washington D.C., and Puerto Rico, New American Funding maintains a robust online presence, making it easy for you to explore your mortgage options.
With over $70 billion in originated mortgages, they've built a reputation as a leader among direct mortgage lenders, ensuring you receive both quality and reliability in your lending experience.
Loan Products Offered

When considering New American Funding, you'll find a diverse array of loan products tailored to fit your needs.
From FHA and VA loans to unique options like interest-only and reverse mortgages, there's something for everyone.
Plus, their competitive rates and assistance programs, like the Pathway to Homeownership, make it easier for you to achieve your homeownership goals.
Diverse Loan Options
Offering a variety of mortgage products, New American Funding sets itself apart by catering to a wide range of borrower needs. Whether you're a first-time homebuyer or looking to invest in a high-value property, New American Funding has you covered.
Their selection includes FHA loans, which help first-time homebuyers with lower credit scores and down payment options as low as 3.5%. If you're a veteran or active-duty military, consider VA loans that offer no down payment and competitive interest rates.
For those eyeing luxury properties, jumbo loans are available for amounts exceeding conforming loan limits, allowing you to borrow up to $1 million. Additionally, home equity lines of credit (HELOCs) can provide you with access to funds based on your home's equity, giving you flexibility in managing finances.
New American Funding also offers various down payment assistance programs, making homeownership more accessible.
Unique Assistance Programs
Take advantage of unique assistance programs from New American Funding that cater specifically to your needs as a borrower.
If you're a first-time homebuyer, the Pathway to Homeownership program can be particularly beneficial. This program offers grants up to $8,000 to help cover down payments and closing costs, making your homeownership dream more attainable.
New American Funding also provides FHA loans, which are designed for first-time buyers with lower credit scores, ensuring that homeownership is accessible to many.
For qualified veterans and active-duty military members, VA loans offer competitive terms and even no down payment options. These unique loan types make it easier for those who've served our country to buy a home.
If you're looking for flexible financing options, consider home equity lines of credit (HELOCs) from this mortgage lender. They allow you to tap into your home's equity for various financial needs.
With a wide range of loan products, including jumbo loans and non-QM loans for borrowers with non-traditional income sources, New American Funding truly stands out in offering unique assistance programs tailored to diverse borrower needs.
Competitive Rate Structures
New American Funding presents a diverse array of loan products designed to meet various borrower needs, guaranteeing competitive rate structures across the board. As one of the leading mortgage lenders, they offer FHA loans specifically tailored for first-time homebuyers, along with VA loans for veterans and conventional loans.
Whether you're considering refinancing a mortgage or looking for jumbo loans up to $1 million, New American Funding provides options that cater to different financial situations.
Their competitive rate structures accommodate borrowers with a minimum credit score requirement of 620 for most loan types. This accessibility makes home loans achievable for a wide range of individuals.
Additionally, you'll find unique offerings like interest-only and reverse mortgage options, which enhance flexibility in managing repayment schedules.
New American Funding also prioritizes minority borrowers and provides programs like the Pathway to Homeownership initiative, which grants up to $8,000.
With adjustable-rate mortgages and construction loans available, the company guarantees that you can choose the best fit for your financial goals and needs.
Application Process

When you're ready to immerse yourself in the application process with New American Funding, it starts with a quick online quote request that usually takes about three minutes.
After that, you'll proceed to the formal application, which may involve a hard credit pull. As a borrower, you'll need to provide various documentation, including income verification, tax forms, pay stubs, bank statements, and identification like your driver's license and Social Security number.
The pre-approval process is designed to be efficient, typically completed within a few minutes, allowing you to receive loan estimates within three business days after submitting your application.
Each applicant is assigned a personalized loan officer who guides you through the entire loan process, ensuring you have transparent communication and support.
Once everything is in order, you can expect an average closing time of about 30 days, although this may vary based on your specific loan type and circumstances.
Advantages and Disadvantages

Evaluating the pros and cons of working with New American Funding reveals several key factors to contemplate. This lender stands out for its diverse range of mortgage products, including FHA loans, VA loans, and jumbo loans, catering to various borrower needs. Their unique Pathway to Homeownership program offers grants up to $8,000, which is a significant boost for first-time buyers. Additionally, New American Funding boasts impressive customer satisfaction, with an overall rating of 4.9/5 from over 355,775 reviews, highlighting their responsive and professional staff. Their closing guarantee of 14 business days on most purchase loans makes them an appealing choice in a competitive market.
However, there are some drawbacks. One notable disadvantage is the higher origination fees compared to federal data, which might deter some potential borrowers from choosing them.
Here's a quick summary of the advantages and disadvantages:
Advantages | Disadvantages |
---|---|
Wide variety of mortgage products | Higher origination fees |
Grants for first-time buyers | Limited options for those seeking lower fees |
High customer satisfaction |
Customer Ratings and Reviews

With a strong reputation backed by impressive ratings, customer feedback for New American Funding highlights the lender's commitment to service excellence.
The company boasts an overall customer rating of 4.9 out of 5, accumulated from 355,775 reviews, reflecting exceptional customer satisfaction. This high score is mirrored in U.S. News evaluations, where New American Funding achieved a service quality rating of 4.9 out of 5.
Customers also appreciate the lender's Trustpilot score of 4.6 out of 5, derived from around 570 reviews, showcasing positive feedback regarding their services. Many reviews specifically emphasize the effectiveness and responsiveness of the staff, particularly in communication throughout the loan process.
This strong emphasis on high customer service guarantees that clients feel supported and informed during their transactions. Additionally, the e-signature features have garnered praise for their convenience, making the loan process smoother and more efficient.
With such stellar customer ratings and feedback, it's clear that New American Funding prioritizes service quality, leading to a satisfying experience for many borrowers. If you're considering a loan, these ratings suggest that you can expect solid support from their team.
Market Position and Reputation

New American Funding stands out in the mortgage industry as one of the largest independent lenders in the U.S., having originated over $70 billion in mortgages since its inception in 2003.
With an impressive customer rating of 4.9 out of 5 from over 355,775 reviews, it's clear that many clients appreciate the company's customer-centric approach. You'll find a range of loan product offerings, including innovative programs like the Pathway to Homeownership, which provides grants up to $8,000.
Despite the high customer satisfaction reflected in reviews on platforms like Trustpilot and Zillow, New American Funding faced challenges, earning a below-average score in J.D. Power's 2023 Mortgage Origination Satisfaction Study. This highlights some variability in customer service experiences, which potential borrowers should consider.
However, the company maintains a solid reputation due to its competitive rates and a dedicated support team available through various communication channels.
This commitment to customer service makes New American Funding a remarkable choice among mortgage lenders, particularly for those seeking a reliable partner in achieving their home loan objectives.
Popular Resources

For anyone traversing the mortgage landscape, New American Funding offers a wealth of popular resources designed to simplify the process. Their suite of mortgage calculators helps you estimate monthly payments and assess affordability based on various loan amounts and mortgage interest rates. This guarantees you're well-informed before making any decisions.
The streamlined application process can be initiated online, allowing homebuyers to easily submit loan requests and receive quick estimates. This user-friendly approach is particularly beneficial for first-time homebuyers who might feel overwhelmed maneuvering the mortgage process. New American Funding provides dedicated resources that guide you through each step, helping you understand your options clearly.
Moreover, their website features current mortgage interest rates, giving potential clients access to up-to-date information vital for informed decision-making.
With over $70 billion in home loans originated, New American Funding has built a significant market presence, which contributes to their extensive resource offerings. By leveraging these resources, you can confidently approach your mortgage journey, knowing you have the support and tools necessary to make the best choices for your financial future.
Frequently Asked Questions
Is the New American Funding Legit?
Yes, New American Funding is legit.
With over 20 years in the mortgage industry, it has built a strong reputation, holding an A+ rating from the Better Business Bureau.
You'll find they've originated over $70 billion in mortgages, showcasing their reliability.
Operating in all 50 states, D.C., and Puerto Rico, they provide various mortgage products like FHA and VA loans, catering to different borrower needs.
Customer reviews reflect high satisfaction, further confirming their legitimacy.
What Is the New American Funding Controversy?
You might think all mortgage lenders provide the same experience, but that's not always true.
New American Funding faces controversy over high origination fees and mixed customer service ratings. While some borrowers report positive experiences, others share dissatisfaction, as noted in the J.D. Power study.
Critics also highlight issues with accessing personalized mortgage rates without submitting contact information, raising concerns about transparency and responsiveness in their application process.
What Credit Score Do You Need for New American Funding?
To qualify for most loan products, you'll need a minimum credit score of 620.
If you're looking at jumbo loans, expect to need a higher score due to the larger amounts involved.
Scores between 700 and 749 are good, while anything above 750 is excellent and could earn you better interest rates.
If your score is below 600, securing financing might be tough, so it's smart to monitor your credit health regularly.
How Long Does New American Funding Take to Process?
When you apply for a loan, you might wonder how long it takes to process.
Typically, New American Funding can close loans in around 30 days, but they often guarantee a quicker, 14-business-day closing for most purchase loans.
You'll kick off the process with a simple three-minute quote request, and you can get pre-approved in just a few minutes, making it easier to understand your loan options right away.
Conclusion
In the sea of mortgage lenders, New American Funding can be your sturdy lifeboat, guiding you through the often-turbulent waters of home financing. With a range of loan products and a streamlined application process, it's worth considering for your needs. While there are pros and cons, customer feedback highlights its strengths. Overall, if you're looking for a reliable partner in your home-buying journey, New American Funding might just be the right choice for you.